Verified fit for every smartwatch · 30-day returns
WatchGearLab
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Returns & Refunds Policy

1. Return Window

You may return most items within 30 days of delivery for a full refund. Items must be in original condition and packaging.

2. Eligibility

To be eligible for a return:

3. Non-Returnable Items

The following cannot be returned:

4. How to Initiate a Return

  1. Email [email protected] with your order number and reason for return
  2. We will respond within 2 business days with return instructions
  3. Ship the item back using the provided return label (where applicable)
  4. Refund is processed within 5–7 business days after we receive the item

5. Return Shipping Costs

For returns due to our error (wrong item, defective, damaged): we cover return shipping.

For all other returns: buyer is responsible for return shipping.

6. Refunds

Refunds are issued to the original payment method. Processing time after we receive your return:

7. Exchanges

We do not offer direct exchanges. To exchange an item, return the original for a refund and place a new order.

8. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We will send a replacement at no charge.

9. Contact